8.2

Grand Jersey Hotel And Spa

Saint Helier, Jersey
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Highlights
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8of 30 hotels in St Helier
Hotel Awards

According to guest reviews, the hotel has been rated as 

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Address
Esplanade, Saint Helier, Jersey, JE4 8WD
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Overview

Featuring a sun deck, an LCD TV and seating, Grand Jersey Hotel & Spa Saint Helier offers a sophisticated accommodation close to Jersey General Hospital. This stylish venue features free public parking, a coatroom and allergy-free rooms.

Location

King Street is 0.5 miles from the hotel, which is situated on a castle. Green Street is 15 minutes' walk from the Property. A 25-minute walk will take you to the golden beach.

Snow Hill bus stop is about a 15-minute walk away.

Rooms

Overlooking St Aubins Bay, this venue offers climate control, multi-channel TV and coffee/tea making facilities in the rooms. Guests can choose from comfortable rooms with a stunning view. The rooms come with a private bathroom equipped with slippers, a dryer and towels.

Eat & Drink

Here a full English breakfast is offered each morning. Guests can choose from a wide range of English dishes served at the onsite informal restaurant. The café bar, offering you a large selection of champagnes and small afternoon tea, is a popular spot. You can go for lunch and dinner at La Fregate Cafe and Aromas.

Leisure

Featuring an indoor swimming pool, this hotel provides facials and massage therapy for free too. The property features a wellness center, a solarium and Turkish steam bath for your relaxation. Grand Jersey Hotel & Spa offers a gym area and fitness classes to stay in shape.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

The staff at the hotel speaks English, Spanish, Portuguese, Hungarian, Romanian, Polish.

Year renovated:   2008.  Number of floors:   4.  Number of rooms:   123.

Former name: Grand Jersey

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Facilities
Wi-Fi
Parking

On-site parking lot

Baggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Coffee/Tea in lobby

Cafe

Shuttle

Airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness center
  • Golf course

Services

  • Airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Wake up service
  • Shoe shine service
  • Newspaper service

Dining

  • Half board
  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cribs
  • Children's buffet
  • Board games
  • DVDs/ Videos for children

Spa & Leisure

  • Indoor swimming pool
  • Beach towels
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness center
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view

Room features

  • Air conditioning
  • Individual heating
  • VIP room facilities
  • Mini-bar
  • Sitting area
  • Terrace
  • Closet
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities

Bathroom

  • Hair dryer
  • Bathrobe
  • Free toiletries

Self-catering

  • Mini-fridge
  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • International calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outfrom 07:00-11:00FREE
Children & extra bedsAll childrenExtra bedExisting bedsFREEAll children1 - 4 yearsExisting bedsFREEExtra bedFREEMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
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Rooms and availability

Small for Single Use
  • Bed options:
    1 Double bed
  • Max occupancy:
    1 person
room details
Superior for Single Use
  • Bed options:
    1 Double bed
  • Max occupancy:
    1 person
room details
Superior Double Room for Single Use
  • Max occupancy:
    1 person
room details
Suite
  • Bed options:
    • 1 Single bed
    • Sleeping arrangements for 3 persons
  • Max occupancy:
    3 persons
  • Ocean view
  • Non-smoking
  • Air conditioning
room details
Classic Ensuite Double Room
  • Max occupancy:
    2 persons
  • Park view
  • Shower
  • Private bathroom
  • Non-smoking
  • Air conditioning
room details
Small Double Room
  • Bed options:
    2 Single beds or 1 Double bed
  • Max occupancy:
    2 persons
  • Shower
  • Heating
  • Bathtub
  • Air conditioning
room details
Superior Double Room
  • Bed options:
    2 Single beds or 1 Double bed
  • Max occupancy:
    4 persons
  • Ocean view
  • Shower
  • Private bathroom
  • Non-smoking
  • Bathtub
room details
Classic Single Room
  • Bed options:
    • 1 Single bed
  • Max occupancy:
    1 person
  • Park view
  • Shower
  • Private bathroom
  • Non-smoking
  • Bathtub
room details
Classic Double Room
  • Bed options:
    • 2 Single beds or 1 Double bed
    • 2 Single beds
  • Max occupancy:
    2 persons
  • Park view
  • Shower
  • Private bathroom
  • Non-smoking
  • Bathtub
room details
Deluxe Double Room
  • Bed options:
    • 2 Single beds or 1 Double bed
    • 1 Single bed
  • Max occupancy:
    3 persons
  • Park view
  • Shower
  • Private bathroom
  • Non-smoking
  • Bathtub
room details
Economy Double Room
  • Bed options:
    2 Single beds or 1 Double bed
  • Max occupancy:
    2 persons
  • Non-smoking
room details
Classic for Single Use
  • Bed options:
    • 1 Double bed
    • 2 Single beds
  • Max occupancy:
    1 person
room details
Show 9 more room typesLess
Location
Esplanade, Saint Helier, Jersey, JE4 8WD
  • Nearby
  • Restaurants
  • City landmarks
Rue de la Liberation
Steam Clock
2000 ft
Museum
Jersey Museum & Art Gallery
3100 ft
Museum
Maritime Museum and Occupation Tapestry Gallery
2600 ft
Square
Liberation Square
2500 ft
Charing Cross
Statue of The Toad
2100 ft
Weighbridge House Liberation Square
Liberation Square Sculture
2400 ft
New North Quay
The Lighthouse Memorial
2700 ft
Museum
16 New Street
2400 ft
Church
Parish Church of St Helier
3100 ft
Gallery
Jane James Handmade Ceramics
3100 ft
Mont Les Vaux
The Shell Garden Jersey
1800 ft
Marina
St Aubin's Harbour
3000 ft
Market
St Helier Central Market
3600 ft
Store
AquaSplash
1600 ft
Marina
Saint Helier Marina
3000 ft
Square
Royal Square
2800 ft
Gallery
CCA Galleries International
3000 ft
Museum
The Mansell Collection
3300 ft
7-11 Britannia Place
365Tickets
3500 ft
The Esplanade Grand Jersey
Tassili
100 ft
44 Kensington Place
Aromas
500 ft
57 Kensington Place
Casa Mia
400 ft
53 Kensington Place
Cafe Spice
500 ft
The Esplanade Grand Jersey
Champagne Lounge
400 ft
38 Kensington Place
Little Italy
600 ft
Kensington Place
Doran's Courtyard Bistro
800 ft
Kensington Place
The Candlelight
700 ft
37A Gloucester Street
Abilio's
700 ft
2 Edward Place The Parade The Parade
Bollywood Bytes
1300 ft
Getting around
Airports
Jersey (jer)4.6 mi
Guernsey (gci)36.4 mi
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Need a shuttle?
You can book a shuttle, once your reservation is complete.
Reviews
8.2
Greatbased on 487 reviews

Rating by category:

8.6
Location
8.0
Rooms
7.4
Service
8.6
Dining
  • 7.0
    Very good

    excellent for visiting liberation square. the room had a great balcony. 10 minutes walk to a bus stop. useful base for discovering saint helier.

  • 7.2
    Very good

    We could have lunch in Champagne Lounge set within 400 metres. We loved the balcony, it was large. It took 25 minutes to reach St Aubin's on foot.

  • 8.0
    Great

    a lovely beach set really near.

  • 7.0
    Very good

    Not really far from bus stops.

  • 10.0
    Perfect

    Very good hotel with fantastic cuisine

    Road traffic

  • 9.6
    Perfect

    Perfect location, great breakfast and a very friendly staff: everything is just right here. Fast Internet, free parking and a large room with a view of the harbour: this has (over)fulfilled expectations.

    very narrow multi-storey car park - Valet parking would be appropriate here.

  • 10.0
    Perfect

    Simply everything

    No, and if you have a problem, just ask for Luis ....

  • 7.4
    Very good

    Good breakfast, very friendly and helpful staff... Central, although somewhat noisy location of the hotel.

    You had to climb three steps to the bathroom. It was very tight. There was little room to take a shower in the bathtub because the toilet was in front of it.

  • 6.6
    Nice

    The hotel is clean and has a good spa/pool facility.

    We stayed for 7 nights in a Park View room but had a good view of the bay. We were glad of that as the front of the hotel faces 7 lanes of traffic on one of St Heliers main routes. In the afternoons the area suffers from an unpleasant smell as the tide goes out, that and to proximity to traffic put us off using outside dining facility. When we booked we noticed the Booked.net offer of a free evening meal if staying more then 3 nights, redemeable by code or phone. So after a few days stay we asked to take up the offer, reception said they were unsure and would leave us a message, they did not, when asked again they declined saying it way only valid if claimed on booking. We felt as we were staying so long and paying standard rate this was very petty of them, so we decided not to use evening dining at the hotel at all. Breakfast service is a little lacking, first day we ordered a poached egg to order and it took 40 minutes, so we just used the buffet after that. You have to order pots of tea and these took a very long time to come ie +15 mins and had to be chased up on two of the days. Parking is a squeeze but staff help, except Saturday night when due to a function being held at the hotel I had to park overnight across the other side of the park in a public car park, so residents do not get priority. Overall we felt the hotel was good, the only bad points mentioned above and the rooms are adequate but not as large as we would have expected for the price.

  • 6.6
    Nice

    Poor rooms, great staff, food ok

    En-suite so small you could barely close the door.The door could not fully open as it would hit the hand basin!

  • 9.2
    Perfect

    Warm friendly staff that were very helpfull in any questions that i had about the area and where to go. Reasonably priced for beverages and food.

    Had a draight from our park view room on the 3rd floor (331) coming from the patio doors.

  • 6.6
    Nice

    Not up to five star. Foreign staff without the friendly touch

  • 10.0
    Perfect

    I enjoyed using the spa facilities, and the food was excellent.

  • 10.0
    Perfect

    The staff at the Grand Jersey were exceptional. Throughout our stay I can say we did not have one complaint during our week. Everything was perfect from the moment we arrived until the time that we left. The food was lovely, breakfast service was wonderful and room service was a real treat!

    The Spa was fully booked quite often and it was very difficult to book treatments, however this is merely because the Spa is very good and it only reminded us to book in advance next time!

  • 10.0
    Perfect

    The hoel staff were extremely friendly and always willing to help - they appeared to really enjoy their emplyment.

    Everything was fine - one of the best htoel stays I've had for a long while

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FAQ
What is the closest airport?
The hotel lies within 7 miles of Jersey airport.
Does the property offer facilities for business travelers?
Yes, the business facilities include a business center and a conference hall.
How far is the city center from the property?
The city center is located 2.1 miles away.
Are there any cleaning services provided?
Yes, the hotel offers laundry.
Can I have lunch or dinner nearby?
Yes, you can have lunch or dinner at Tassili Restaurant within 100 feet of the hotel.
What room types are available here?
The hotel provides such room types as standard room and a deluxe room.
What spa facilities does the property offer?
The hotel includes a spa area and a hot tub.
What onsite sport activities can I take part in?
You can benefit from fitness classes and a gym area available on site.
Address
Esplanade, Saint Helier, Jersey, JE4 8WD
View map
Highlights
TripAdvisor Traveler Rating
read all 2123 verified reviews
TripAdvisor Traveler Rating
8of 30 hotels in St Helier
Hotel Awards

According to guest reviews, the hotel has been rated as 

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outfrom 07:00-11:00FREE
Children & extra bedsAll childrenExtra bedExisting bedsFREEAll children1 - 4 yearsExisting bedsFREEExtra bedFREEMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
+ More- Less
Getting around
Airports
Jersey (jer)4.6 mi
Guernsey (gci)36.4 mi
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Tip: Consider options with free cancellation to stay flexible in light of the ongoing outbreak of COVID-19.